Privacy Policy

1) Introduction and Contact Details of the Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about how we handle your personal data when you use our website. Personal data is any data with which you can be personally identified.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Xanadu Evolution e.K., owner: Karsten Wagner, Popowstr. 1b, 09116 Chemnitz, Germany, phone: 0371 / 23 451 306, e-mail: kontakt@xanadu-evolution.de. The controller responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

2) Data Collection When You Visit Our Website

2.1 When you use our website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to the site server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

Our website visited
Date and time of access
Amount of data sent in bytes
Source/referrer from which you reached the page
Browser used
Operating system used
IP address used (if applicable: in anonymised form)

The processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. However, we reserve the right to check the server log files retrospectively should there be specific indications of unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the character string "https://" and the padlock symbol in your browser's address bar.

3) Hosting & Content Delivery Network

For the hosting of our website and the display of the page content, we use a provider that provides its services itself or through selected subcontractors exclusively on servers within the European Union.

All data collected on our website is processed on these servers, unless other data recipients are named below for specific data processing operations.

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

4) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your end device. Some of these cookies are automatically deleted again after the browser is closed (so-called "session cookies"), while others remain on your end device for longer and allow page settings to be saved (so-called "persistent cookies"). In the latter case, you can find out the storage period in the overview of the cookie settings of your web browser.

If personal data is also processed by individual cookies used by us, the processing is carried out either in accordance with Art. 6(1)(b) GDPR for the performance of the contract, in accordance with Art. 6(1)(a) GDPR if consent has been given, or in accordance with Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.

You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them, or can exclude the acceptance of cookies for certain cases or in general.

Please note that if cookies are not accepted, the functionality of our website may be limited.

5) Contacting Us

5.1 Crisp

This website uses a live chat system from the following provider: Crisp IM SARL, 2 Boulevard de Launay, 44100 Nantes, France

Personal data transmitted via the chat is processed either in accordance with Art. 6(1)(b) GDPR, because it is necessary for the initiation or performance of a contract, or in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in the effective support of our site visitors.
Your data transmitted in this way will be deleted, subject to any conflicting statutory retention periods, once the matter concerned has been conclusively resolved.

In addition, further information may be collected and evaluated with the help of cookies for the purpose of creating pseudonymised usage profiles; however, this information does not serve to identify you personally and is not merged with other data sets. Insofar as this information relates to a person, the processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in the statistical analysis of user behaviour for optimisation purposes.

The setting of cookies can be prevented by adjusting your browser settings accordingly. In this case, however, the functionality of our website may be limited. You can object to the collection and storage of data for the purpose of creating a pseudonymised usage profile at any time with effect for the future by notifying us.

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

5.2 Own Live Chat System

This website uses a live chat system that serves to answer live enquiries.

The setting of cookies can be prevented by adjusting your browser settings accordingly. In this case, however, the functionality of our website may be limited.
You can object to the collection and storage of data for the purpose of creating a pseudonymised usage profile at any time with effect for the future by notifying us.

5.3 - Anthropic Claude

On this website, we have integrated a software solution with artificial intelligence from the following provider in order to provide autonomous customer support: Anthropic Ireland Limited, 6th Floor, South Bank House, Barrow Street, Dublin 4, D04 TR29, Ireland

Data may also be transferred to: Anthropic PBC, USA

Via an API-based integration, visitors can submit enquiries by text input about offers, website functionalities, orders placed and the exercise of contractual rights, which are then answered and processed by the provider's language models.

For this purpose, the provider's software may collect personal data of the enquirer in order to compare it with the order history, to assign the input to a specific order, to review the request automatically and then to resolve it by autonomously initiating processing procedures.

Personal data is collected and further processed exclusively for the purpose of handling the specific request. The processing of the site visitor's input for the purposes of training and further developing the provider's AI language models is expressly prevented.

The data processing is carried out on the basis of our legitimate interest in the effective support of our site visitors, in the optimal marketing of our offering and in the automation of customer support to relieve our operations in accordance with Art. 6(1)(f) GDPR.

Personal data collected will be deleted, subject to any conflicting statutory retention periods, once the provider's software determines, by means of automated mathematical-statistical procedures, that the matter has been conclusively resolved.

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

For the transfer of data to the USA, the provider relies on standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.
- OpenAI

On this website, we have integrated a software solution with artificial intelligence from the following provider in order to provide autonomous customer support: OpenAI Ireland Limited, 1st Floor, The Liffey Trust Centre, 117-126 Sheriff Street Upper, Dublin 1, D01 YC43, Ireland

Data may also be transferred to: OpenAI OpCo, LLC, USA

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

5.4 - Anthropic Claude

Data may also be transferred to: Anthropic PBC, USA

Via an API-based integration, visitors can communicate their preferences by text input, which are then processed by the provider's language models in order to determine product recommendations that match their interests.

For this purpose, the provider's software may collect personal data of the enquirer in order to review the request automatically and then to resolve it by autonomously initiating processing procedures.

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

Data may also be transferred to: OpenAI OpCo, LLC, USA

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

5.5 CusRev

For review reminders, we use the services of the following provider: CUSTOMER REVIEWS LTD, 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ

Exclusively on the basis of your express consent in accordance with Art. 6(1)(a) GDPR, we transmit your e-mail address and, if applicable, other customer data to the provider so that it can contact you by e-mail with a review reminder.

You can revoke your consent at any time with effect for the future by notifying us or the provider.

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

In the event of a data transfer to the provider's location, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

5.6 Own Review Reminder

Exclusively on the basis of your express consent in accordance with Art. 6(1)(a) GDPR, we use your e-mail address to send you a one-time reminder to submit a review of our services after the contract has been fulfilled. You can revoke your consent at any time by sending a message to the controller responsible for data processing.

5.7 ShopVote

For review reminders, we use the services of the following provider: Blickreif GmbH, Schulstraße 46, 80634 München, Germany

You can revoke your consent at any time with effect for the future by notifying us or the provider.

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

5.8 WhatsApp Business

You have the option of contacting us via the messaging service WhatsApp of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this purpose, we use the so-called "Business version" of WhatsApp.

If you contact us via WhatsApp in connection with a specific transaction (for example, an order placed), we store and use the mobile phone number you use on WhatsApp and – if provided – your first and last name in accordance with Art. 6(1)(b) GDPR in order to process and respond to your request. On the basis of the same legal basis, we may ask you via WhatsApp to provide further data (order number, customer number, address or e-mail address) in order to be able to assign your enquiry to a specific transaction.

If you use our WhatsApp contact for general enquiries (for example, about our range of services, availability or our website), we store and use the mobile phone number you use on WhatsApp and – if provided – your first and last name in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in providing the requested information efficiently and promptly.

Your data will only ever be used to respond to your request via WhatsApp. It will not be passed on to third parties.

Please note that WhatsApp Business obtains access to the address book of the mobile device we use for this purpose and automatically transfers telephone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA. To operate our WhatsApp Business account, we use a mobile device in whose address book only the WhatsApp contact details of those users who have also contacted us via WhatsApp are stored.

This ensures that every person whose WhatsApp contact details are stored in our address book already consented, when first using the app on their device and by accepting the WhatsApp terms of use, to the transfer of their WhatsApp telephone number from the address books of their chat contacts in accordance with Art. 6(1)(a) GDPR. A transfer of data of users who do not use WhatsApp and/or have not contacted us via WhatsApp is therefore excluded.

For the purpose and scope of the data collection and the further processing and use of the data by WhatsApp, as well as your related rights and setting options for protecting your privacy, please refer to WhatsApp's privacy notice: https://www.whatsapp.com/legal/?eea=1#privacy-policy

We have concluded a data processing agreement with the provider, which protects our site visitors' data and prohibits disclosure to third parties.

In the course of the above-mentioned processing operations, data may be transferred to servers of Meta Platforms Inc. in the USA.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.

5.9 When you contact us (e.g. via contact form or e-mail), personal data is processed – exclusively for the purpose of processing and responding to your request and only to the extent necessary for this.

The legal basis for processing this data is our legitimate interest in responding to your request in accordance with Art. 6(1)(f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6(1)(b) GDPR. Your data will be deleted once it can be inferred from the circumstances that the matter concerned has been conclusively resolved, provided that no statutory retention obligations prevent this.

6) Comment Function

As part of the comment function on this website, in addition to your comment, information on the time the comment was created and the commenter name you have chosen are stored and published on this website. Furthermore, your IP address is logged and stored. This storage of the IP address is carried out for security reasons and in the event that the data subject infringes the rights of third parties or posts unlawful content by submitting a comment. We need your e-mail address in order to contact you should a third party object to your published content as unlawful.

The legal bases for the storage of your data are Art. 6(1)(b) and (f) GDPR. We reserve the right to delete comments if third parties object to them as unlawful.

7) Data Processing When Opening a Customer Account

In accordance with Art. 6(1)(b) GDPR, personal data will continue to be collected and processed to the extent required in each case if you provide it to us when opening a customer account. You can find out which data is required to open an account from the input mask of the corresponding form on our website.

You can delete your customer account at any time by sending a message to the above-mentioned address of the controller. After your customer account has been deleted, your data will be deleted, provided that all contracts concluded via it have been fully processed, no statutory retention periods prevent this and we have no continuing legitimate interest in further storage.

8) Use of Customer Data for Direct Marketing

8.1 Subscription to Our E-Mail Newsletter

If you subscribe to our e-mail newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your e-mail address. The provision of further data is voluntary and is used to be able to address you personally. For sending the newsletter, we use the so-called double opt-in procedure, which ensures that you only receive newsletters once you have expressly confirmed your consent to receive the newsletter by clicking on a verification link sent to the e-mail address you provided.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6(1)(a) GDPR. In doing so, we store your IP address registered by your Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later date. The data collected by us when you subscribe to the newsletter is used strictly for its intended purpose.

You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the controller named at the beginning. After you have unsubscribed, your e-mail address will be deleted from our newsletter mailing list without undue delay, unless you have expressly consented to further use of your data or we reserve the right to use your data in a way that goes beyond this, which is permitted by law and about which we inform you in this statement.

8.2 Sending the E-Mail Newsletter to Existing Customers

If you have provided us with your e-mail address when purchasing goods or services, we reserve the right to regularly send you offers by e-mail for goods or services from our range that are similar to those already purchased. In accordance with § 7(3) of the German Act Against Unfair Competition (UWG), we do not need to obtain separate consent from you for this. In this respect, the data processing is carried out solely on the basis of our legitimate interest in personalised direct marketing in accordance with Art. 6(1)(f) GDPR. If you initially objected to the use of your e-mail address for this purpose, we will not send you any e-mails.

You are entitled to object to the use of your e-mail address for the aforementioned advertising purpose at any time with effect for the future by notifying the controller named at the beginning. For this, you will only incur transmission costs according to the basic tariffs. Upon receipt of your objection, the use of your e-mail address for advertising purposes will cease without undue delay.

8.3 GetResponse

Our e-mail newsletters are sent via this provider: GetResponse Sp. z o.o., Arkonska 6, A3, Gdansk (80-387), Poland

On the basis of our legitimate interest in effective and user-friendly newsletter marketing, we pass on the data you provided when subscribing to the newsletter to this provider in accordance with Art. 6(1)(f) GDPR so that it can send the newsletter on our behalf.

Subject to your express consent in accordance with Art. 6(1)(a) GDPR, the provider also carries out a statistical performance analysis of newsletter campaigns by means of web beacons or tracking pixels in the e-mails sent, which can measure open rates and specific interactions with the content of the newsletter. In the process, end device information (e.g. time of access, IP address, browser type and operating system) is also collected and evaluated, but not merged with other data sets.

You can revoke your consent to newsletter tracking at any time with effect for the future.

We have concluded a data processing agreement with the provider, which protects our site visitors' data and prohibits disclosure to third parties.

8.4 WhatsApp Newsletter

If you subscribe to our WhatsApp newsletter, we will regularly send you information about our offers via WhatsApp. The only mandatory information for sending the newsletter is your mobile phone number.

To receive the newsletter, you add the mobile phone number we have provided to the contacts of your mobile device and send us the message "Start" via WhatsApp. By sending this WhatsApp message, you give us your consent to the use of your personal data in accordance with Art. 6(1)(a) GDPR for the purpose of sending the newsletter. We will then add you to our newsletter mailing list.

The data collected by us when you subscribe to the newsletter is processed exclusively for the purpose of promotional communication by way of the newsletter. You can unsubscribe from the newsletter at any time by sending us the message "Stop" via WhatsApp. After you have unsubscribed, your mobile phone number will be deleted from our newsletter mailing list without undue delay, unless you have expressly consented to further use of your data or we reserve the right to use your data in a way that goes beyond this, which is permitted by law and about which we inform you in this statement.

For sending our WhatsApp newsletter, we therefore use a mobile device in whose address book only the WhatsApp contact details of our newsletter recipients are stored. This ensures that every person whose WhatsApp contact details are stored in our address book already consented, when first using the app on their device and by accepting the WhatsApp terms of use, to the transfer of their WhatsApp telephone number from the address books of their chat contacts in accordance with Art. 6(1)(a) GDPR. A transfer of data of users who do not use WhatsApp and/or have not contacted us via WhatsApp is therefore excluded.

We have concluded a data processing agreement with WhatsApp, which protects the data of our newsletter recipients and prohibits disclosure to third parties.

In the course of the above-mentioned processing operations, data may be transferred to servers of Meta Platforms Inc. in the USA.

8.5 Product Availability Notification by E-Mail

For items that are temporarily unavailable, you can sign up to receive product availability notifications by e-mail. In this case, we will send you a one-time e-mail message about the availability of the item you have selected. The only mandatory information for sending this notification is your e-mail address. The provision of further data is voluntary and may be used to be able to address you personally. For sending the e-mail, we use the so-called double opt-in procedure, which ensures that you only receive a notification once you have expressly confirmed your consent in this regard by clicking on a verification link sent to the e-mail address you provided.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6(1)(a) GDPR. In doing so, we store your IP address registered by your Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later date. The data collected by us when you sign up for our e-mail notification service for product availability is used strictly for its intended purpose.

You can unsubscribe from the availability notifications at any time by sending a corresponding message to the controller named at the beginning. After you have unsubscribed, your e-mail address will be deleted from the mailing list set up for this purpose without undue delay, unless you have expressly consented to further use of your data or we reserve the right to use your data in a way that goes beyond this, which is permitted by law and about which we inform you in this statement.

8.6 Advertising by Post
On the basis of our legitimate interest in personalised direct marketing, we reserve the right to store your first and last name, your postal address and – insofar as we have received this additional information from you in the context of the contractual relationship – your title, academic degree, year of birth and your professional, industry or business designation in accordance with Art. 6(1)(f) GDPR and to use this data for sending you interesting offers and information about our products by post.
You can object to the storage and use of your data for this purpose at any time by notifying us.

9) Data processing for order handling

9.1 Transmission of image files for order handling by e-mail

On our website, we offer customers the option of commissioning the personalisation of products by transmitting image files by e-mail. The submitted image motif is used as a template for the personalisation of the selected product.

Using the e-mail address provided on the website, the customer can transmit one or more image files from the storage of the device used to us. We then collect, store and use the files transmitted in this way exclusively for the production of the personalised product within the meaning of the respective service description on our website. If the transmitted image files are passed on to specialised service providers for the production and handling of the order, you will be explicitly informed of this in the following paragraphs. No further disclosure takes place. If the transmitted files or the digital motifs contain personal data (in particular images of identifiable persons), all of the processing operations just mentioned are carried out exclusively for the purpose of handling your online order in accordance with Art. 6(1)(b) GDPR.

After the order has been completely processed, the transmitted image files are automatically and completely deleted.

9.2 Where necessary for the performance of the contract for delivery and payment purposes, the personal data collected by us will be passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6(1)(b) GDPR.

If, on the basis of a corresponding contract, we owe you updates for goods with digital elements or for digital products, we process the contact details you provided when placing your order in order to inform you personally within the scope of our statutory information obligations pursuant to Art. 6(1)(c) GDPR. In this context, your contact details are used strictly for the purpose of notifications about updates owed by us and are processed by us for this purpose only to the extent necessary for the respective information.

9.3 To fulfil our contractual obligations, we may use drop shipping by suppliers. For this purpose, we pass on your name and your delivery address to a supplier selected by us exclusively for the purpose of delivering the goods in accordance with Art. 6(1)(b) GDPR.
Where delivery of goods that cannot be shipped by parcel (freight goods, bulky goods, etc.) is owed, we also pass on your telephone number to said supplier in accordance with Art. 6(1)(b) GDPR if it is necessary to arrange a delivery date by telephone in advance.

9.4 Picanova

We use the following provider for order handling: Picanova GmbH, Hohenzollernring 25, 50672 Köln, Deutschland

Name, address and, where applicable, other personal data are passed on to the provider in accordance with Art. 6(1)(b) GDPR exclusively for the purpose of handling the online order. Your data is only passed on to the extent that this is actually necessary for handling the order.

9.5 Printful

We use the following provider for order handling: Printful,Inc. 11025 Westlake Drive, Charlotte, NC28273, USA

9.6 Shipcloud

We use the following provider for order handling: shipcloud GmbH, Lüdmoor 35a, 22175 Hamburg, Deutschland

9.7 Fiverr

We use the following provider for order handling: Fiverr International Ltd., Eliezer Kaplan St. 8, Tel Aviv-Yafo, Israel

Name, address and, where applicable, other personal data are passed on to the provider in accordance with Art. 6(1)(b) GDPR for the purpose of handling the online order. Your data is only passed on to the extent that this is actually necessary for handling the order. The provider is also used for accounting. The provider thus processes incoming and outgoing invoices and, where applicable, the bank transactions of our company in order to automatically record invoices, match them to the transactions and, from this, prepare the financial accounts in a partially automated process.

If personal data is also processed in this context, the processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in the efficient organisation and documentation of our business transactions.

In the event of a data transfer to the provider's location, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

9.8 Disclosure of personal data to shipping service providers

- Cargoboard

We use the following provider as a transport service provider: Cargoboard GmbH & Co. KG, Technologiepark 22, 33100 Paderborn, Deutschland

We pass on your e-mail address and/or telephone number to the provider in accordance with Art. 6(1)(a) GDPR before delivery of the goods for the purpose of arranging a delivery date or for delivery notification, provided that you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6(1)(b) GDPR, we only pass on the name of the recipient and the delivery address to the provider. The data is only passed on to the extent necessary for the delivery of the goods. In this case, it is not possible to arrange the delivery date with the provider in advance or to receive a delivery notification.

Consent can be withdrawn at any time with effect for the future vis-à-vis the controller named above or vis-à-vis the provider.
- Deutsche Post

We use the following provider as a transport service provider: Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Deutschland

Consent can be withdrawn at any time with effect for the future vis-à-vis the controller named above or vis-à-vis the provider.
- DHL

We use the following provider as a transport service provider: DHL Paket GmbH, Charles-de-Gaulle-Str. 20, 53113 Bonn, Deutschland

Consent can be withdrawn at any time with effect for the future vis-à-vis the controller named above or vis-à-vis the provider.
- DHL Express

We use the following provider as a transport service provider: DHL Express Germany GmbH, Heinrich-Brüning-Str. 5, 53113 Bonn, Deutschland

Consent can be withdrawn at any time with effect for the future vis-à-vis the controller named above or vis-à-vis the provider.
- DPD

We use the following provider as a transport service provider: DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Deutschland

Consent can be withdrawn at any time with effect for the future vis-à-vis the controller named above or vis-à-vis the provider.
- GEL Express

We use the following provider as a transport service provider: GEL Express Logistik GmbH, Jakob-Kaiser-Str. 3, 47877 Willich

Consent can be withdrawn at any time with effect for the future vis-à-vis the controller named above or vis-à-vis the provider.
- Hermes

We use the following provider as a transport service provider: Hermes Logistik Gruppe Deutschland GmbH, Essener Straße 89, 22419 Hamburg, Deutschland

Consent can be withdrawn at any time with effect for the future vis-à-vis the controller named above or vis-à-vis the provider.
- TNT

We use the following provider as a transport service provider: TNT Express GmbH, Haberstraße 2, 53842 Troisdorf, Deutschland

Consent can be withdrawn at any time with effect for the future vis-à-vis the controller named above or vis-à-vis the provider.

9.9 - Anthropic Claude

To provide our services, we use artificial intelligence software from the following provider: Anthropic Ireland Limited, 6th Floor, South Bank House, Barrow Street, Dublin 4, D04 TR29, Irland

Information provided by you within the framework of a contractual relationship may be fed into the provider's software in order to organise, analyse, aggregate, modify, evaluate or prepare it for the provision of our service.

Information may also be transferred to: Anthropic PBC, USA

The collection and further processing of this information is carried out strictly for the purpose of performing the contract. Processing for the purposes of training and further developing the provider's AI language models is expressly prohibited.

Where the processing also involves personal data, it is carried out on the basis of our legitimate interest in the efficient design of our services and the optimal use of existing resources and technologies in accordance with Art. 6(1)(f) GDPR.

For our part, we have concluded a data processing agreement with the provider which ensures the protection of personal data processed via the provider and prohibits unauthorised disclosure to third parties.

To provide our services, we use artificial intelligence software from the following provider: OpenAI Ireland Limited, 1st Floor, The Liffey Trust Centre, 117-126 Sheriff Street Upper, Dublin 1, D01 YC43, Irland

9.10 Use of payment service providers (payment services)

- Google Pay

If you choose the “Google Pay” payment method of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland (“Google”), payment is processed via the “Google Pay” application of your mobile device, which must run at least Android 4.4 (“KitKat”) and have an NFC function, by debiting a payment card stored with Google Pay or a payment system verified there (e.g. PayPal). To authorise a payment via Google Pay of more than €25, your mobile device must first be unlocked using the verification measure set up in each case (such as facial recognition, password, fingerprint or pattern).

For the purpose of processing the payment, the information you provided during the ordering process, together with information about your order, is passed on to Google. Google then transmits your payment information stored in Google Pay in the form of a one-time transaction number to the originating website, which is used to verify that a payment has been made. This transaction number does not contain any information about the actual payment details of the means of payment stored with Google Pay, but is generated and transmitted as a numerical token that is valid only once. In all transactions via Google Pay, Google acts merely as an intermediary for processing the payment. The transaction is carried out exclusively between the user and the originating website by debiting the means of payment stored with Google Pay.

If personal data is processed in the course of the transmissions described, the processing is carried out exclusively for the purpose of processing the payment in accordance with Art. 6(1)(b) GDPR.

Google reserves the right to collect, store and evaluate certain transaction-specific information for every transaction made via Google Pay. This includes the date, time and amount of the transaction, the merchant's location and description, a description of the goods or services purchased provided by the merchant, photos you have attached to the transaction, the name and e-mail address of the seller and buyer or of the sender and recipient, the payment method used, your description of the reason for the transaction and, where applicable, the offer associated with the transaction.

According to Google, this processing is carried out exclusively in accordance with Art. 6(1)(f) GDPR on the basis of the legitimate interest in proper accounting, the verification of transaction data and the optimisation and maintenance of the functionality of the Google Pay service.

Google also reserves the right to combine the processed transaction data with other information collected and stored by Google when other Google services are used.

The terms of use of Google Pay can be found here:

https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=de
Further information on data protection at Google Pay can be found at the following internet address:
https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=de
- Klarna

One or more online payment methods of the following provider are available on this website: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Schweden

If you select a payment method of the provider for which you pay in advance (such as credit card payment), your payment data provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the contents of your order will be passed on to the provider in accordance with Art. 6(1)(b) GDPR. In this case, your data is passed on exclusively for the purpose of processing the payment with the provider and only to the extent necessary for this.

If you select a payment method for which the provider pays in advance (such as purchase on account, instalment purchase or direct debit), you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postcode, town/city, date of birth, e-mail address, telephone number and, where applicable, data on an alternative means of payment).

In order to safeguard our legitimate interest in determining the solvency of our customers, we forward this data to the provider for the purpose of a credit check in accordance with Art. 6(1)(f) GDPR. On the basis of the personal data you have provided and other data (such as shopping basket, invoice amount, order history, payment experience), the provider checks whether the payment option you have selected can be granted with regard to payment and/or bad debt risks.

In addition to the provider's internal criteria, identity and credit information from the following credit agencies may also be included in the decision within the scope of the application review in accordance with Art. 6(1)(f) GDPR:

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies

You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may remain entitled to process your personal data if this is necessary for processing the payment in accordance with the contract.
- Paypal

One or more online payment methods of the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxemburg

If you select a payment method of the provider for which you pay in advance, your payment data provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the contents of your order will be passed on to the provider in accordance with Art. 6(1)(b) GDPR. In this case, your data is passed on exclusively for the purpose of processing the payment with the provider and only to the extent necessary for this.

If you select a payment method for which we pay in advance, you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postcode, town/city, date of birth, e-mail address, telephone number and, where applicable, data on an alternative means of payment).

In order to safeguard our legitimate interest in determining your solvency in such cases, we forward this data to the provider for the purpose of a credit check in accordance with Art. 6(1)(f) GDPR. On the basis of the personal data you have provided and other data (such as shopping basket, invoice amount, order history, payment experience), the provider checks whether the payment option you have selected can be granted with regard to payment and/or bad debt risks.

One or more online payment methods of the following provider are available on this website: Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Irland

If you select a payment method of the provider, your payment data provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the contents of your order will be passed on to the provider in accordance with Art. 6(1)(b) GDPR. In this case, your data is passed on exclusively for the purpose of processing the payment with the provider and only to the extent necessary for this.
- WooCommerce Payments

One or more online payment methods of the following provider are available on this website: Automattic Inc., 60 29th Street #343, San Francisco, CA 94110-4929, USA

9.11 Credit check

If we pay in advance (e.g. delivery on account), we reserve the right to carry out a credit check on the basis of mathematical-statistical procedures in order to safeguard our legitimate interest in determining the solvency of our customers. We transmit the personal data required for a credit check to the following service provider in accordance with Art. 6(1)(f) GDPR:

Allgemeiner Debitoren- und Inkassodienst GmbH Eduard-Pestel-Str. 7 49080 Osnabrück Deutschland

The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. The calculation of the score values includes, among other things but not exclusively, address data. We use the result of the credit check with regard to the statistical probability of payment default for the purpose of deciding on the establishment, performance or termination of a contractual relationship.
You can object to this processing of your data at any time by sending a message to the controller responsible for data processing or to the aforementioned credit agency. However, we may remain entitled to process your personal data if this is necessary for processing the payment in accordance with the contract.

9.12 We reserve the right to pass on your data to the debt collection service provider ARAG Tech Finance if our payment claim has not been settled despite a prior reminder. In this case, the claim will be collected directly by the debt collection service provider.

The disclosure of your data serves the performance of the contract in accordance with Art. 6(1) sentence 1(b) GDPR and the protection of our legitimate interests, which prevail in a balancing of interests, in the effective assertion and enforcement of our payment claim in accordance with Art. 6(1) sentence 1(f) GDPR.

10) Online Marketing

10.1 Amazon Affiliate

We participate in the affiliate programme of the following provider: Amazon EU S.a.r.l., 38 avenue John F. Kennedy, L-1855 Luxembourg

In this context, we have placed links on our website that lead to offers on websites of the provider or of third parties (“partner sites”).

In order to measure the success of an affiliate link, to evaluate orders generated via such a link and to settle the corresponding commission payments, the provider uses cookies and/or comparable technologies which are generally set on the partner sites and for which we are therefore not responsible under data protection law. In doing so, the provider regularly also processes the IP address and, where applicable, further information about the end device.

All of the processing described above, in particular the reading or storing of information on the end device you use, only takes place if you have given your express consent to this in accordance with Art. 6(1)(a) GDPR. You can withdraw your consent at any time with effect for the future by using the cookie consent management options on the partner sites.

10.2 AWIN Performance Advertising Network Affiliate

We participate in the affiliate programme of the following provider: AWIN AG, Eichhornstraße 3, 10785 Berlin, Germany

In this context, we have placed links on our website that lead to offers on websites of the provider or of third parties (“partner sites”).

10.3 belboon Affiliate

We participate in the affiliate programme of the following provider: belboon GmbH, Weinmeisterstr. 12-14, 10178 Berlin, Germany

In this context, we have placed links on our website that lead to offers on websites of the provider or of third parties (“partner sites”).

11) Web Analytics Services

11.1 Google Analytics 4

This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables an analysis of your use of our website.

By default, when you visit the website, Google Analytics 4 sets cookies which are stored on your end device as small text files and collect certain information. This information also includes your IP address, which, however, is shortened by Google by the last digits in order to rule out any direct personal reference.

The information is transferred to Google servers and further processed there. Transfers to Google LLC, based in the USA, are also possible in this context.

Google uses the information collected on our behalf to evaluate your use of the website, to compile reports on website activity for us and to provide further services related to website use and internet use. The IP address transmitted by your browser and shortened within the scope of Google Analytics is not merged with other Google data. The data collected in the course of using Google Analytics 4 is stored for a period of two months and then deleted.

All of the processing described above, in particular the setting of cookies on the end device used, only takes place if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR.
Without your consent, Google Analytics 4 will not be used during your visit to the site. You can withdraw the consent you have given at any time with effect for the future. To exercise your right of withdrawal, please deactivate this service via the “Cookie Consent Tool” provided on the website.

We have concluded a data processing agreement with Google which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

Further legal information on Google Analytics 4 can be found at https://business.safety.google/intl/de/privacy/, https://policies.google.com/privacy?hl=de&gl=de and at https://policies.google.com/technologies/partner-sites

Demographic characteristics
Google Analytics 4 uses the special function “demographic characteristics” and can use it to generate statistics that provide information about the age, gender and interests of site visitors. This is done by analysing advertising and information from third-party providers. This makes it possible to identify target groups for marketing activities. However, the data collected cannot be assigned to any specific person and is deleted after being stored for a period of two months.

Google Signals
As an extension to Google Analytics 4, Google Signals may be used on this website to have cross-device reports generated. If you have activated personalised ads and have linked your devices to your Google account, Google may, subject to your consent to the use of Google Analytics in accordance with Art. 6(1)(a) GDPR, analyse your usage behaviour across devices and create database models, including on cross-device conversions. We do not receive any personal data from Google, only statistics. If you wish to stop the cross-device analysis, you can deactivate the "Personalised advertising" function in the settings of your Google account. To do so, follow the instructions on this page: https://support.google.com/My-Ad-Center-Help/answer/12155764?hl=de
Further information on Google Signals can be found at the following link: https://support.google.com/analytics/answer/7532985?hl=de

UserIDs
As an extension to Google Analytics 4, the "UserIDs" function may be used on this website. If you have consented to the use of Google Analytics 4 in accordance with Art. 6(1)(a) GDPR, have set up an account on this website and log in to this account on different devices, your activities, including conversions, can be analysed across devices.

11.2 Burst Statistics

This website uses the web analytics service of the following provider: Burst Statistics BV, Kalmarweg 14-5, 9723 JG Groningen, Netherlands

By means of cookies and/or comparable technologies (tracking pixels, web beacons, algorithms for reading out end device and browser information), the service collects and stores pseudonymised visitor data, including information about the end device used such as the IP address and browser information, in order to evaluate it for statistical analyses of usage behaviour on our website and to create pseudonymised usage profiles. Among other things, this makes it possible to evaluate movement patterns (so-called heatmaps), which show the duration of page visits as well as interactions with page content (e.g. text entries, scrolling, clicks and mouse-overs). Pseudonymisation generally rules out any direct personal reference. No merging with plain data about you collected in other ways takes place.

All of the processing described above, in particular the reading or storing of information on the end device used, is only carried out if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. You can withdraw the consent you have given at any time with effect for the future by deactivating this service in the “Cookie Consent Tool” provided on the website.

We have concluded a data processing agreement with the provider which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

11.3 Google Tag Manager

This website uses “Google Tag Manager”, a service of the following provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: “Google”).

Google Tag Manager provides a technical basis for bundling various web applications, including tracking and analytics services, and for being able to calibrate and control them via a uniform user interface and make them subject to conditions. Google Tag Manager itself does not store any information on users' end devices or read such information. Nor does the service carry out any independent data analyses. However, when a page is accessed, Google Tag Manager transmits your IP address to Google, where it may be stored. A transfer to servers of Google LLC in the USA is also possible.

This processing is only carried out if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. Without this consent, Google Tag Manager will not be used during your visit to the site. You can withdraw the consent you have given at any time with effect for the future. To exercise your withdrawal, please deactivate this service in the “Cookie Consent Tool” provided on the website.

We have concluded a data processing agreement with the provider which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

Further legal information on Google Tag Manager can be found at https://business.safety.google/intl/de/privacy/ and https://policies.google.com/privacy?hl=de&gl=de

12) Retargeting/Remarketing and Conversion Tracking

12.1 Meta Pixel with Advanced Matching

Within our online offering, we use the "Meta Pixel" service of the following provider in advanced matching mode: Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Meta")

If a user clicks on an advertisement placed by us on Facebook or Instagram, "Meta Pixel" adds a parameter to the URL of our linked page. After the redirect, this URL parameter is then entered into the user's browser by a cookie set by our linked page itself. In addition, this cookie captures specific customer data, such as the e-mail address, which we collect on our website linked to the Facebook or Instagram advertisement in the course of processes such as purchases, account logins or registrations (advanced matching). The cookie is then read out and enables the transmission of the data, including the specific customer data, to Meta.

We use "Meta Pixel" with advanced matching in order to make our advertisements (so-called "ads") on Facebook and/or Instagram more effective and to ensure that they correspond to the interests of users or have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) which we transmit to Meta (so-called "Custom Audiences").

In addition, we analyse the effectiveness of our advertisements by tracking whether users were redirected to our website after clicking on an advertisement (conversion). Compared with the standard version of "Meta Pixel", the advanced matching function helps us to better measure the effectiveness of our advertising campaigns by recording more attributed conversions.

All transmitted data is stored and processed by Meta, so that an assignment to the respective user profile is possible and Meta can use the data for its own advertising purposes in accordance with Meta's Data Policy (https://www.facebook.com/about/privacy/). The data may enable Meta and its partners to place advertisements on and off Facebook.

All of the processing described above, in particular the setting of cookies for reading information on the end device used, is only carried out if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. You can withdraw the consent you have given at any time with effect for the future by deactivating this service in the “Cookie Consent Tool” provided on the website.

We have concluded a data processing agreement with the provider which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

The information generated by Meta is generally transferred to a Meta server and stored there; in this context, a transfer to servers of Meta Platforms Inc. in the USA may also take place.

12.2 Google Ads Conversion Tracking

We use the Google Ads service to draw attention to our offers on external websites with the help of advertising media (so-called Google Adwords). In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. In doing so, we pursue the aim of showing you advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of the advertising costs incurred.

The cookie for conversion tracking is set when a user clicks on an ad placed by Google. Cookies are small text files that are stored on your end device. These cookies generally lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across the websites of Google Ads customers. The information obtained with the help of the conversion cookie, which also includes your IP address, is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page provided with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.

In the course of using Google Ads, personal data may also be transferred to the servers of Google LLC in the USA.

Details on the processing triggered by Google Ads Conversion Tracking and on Google's handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites

In addition, you can permanently object to the setting of cookies by Google Ads Conversion Tracking by downloading and installing the Google browser plug-in available at the following link:
https://support.google.com/My-Ad-Center-Help/answer/12155656?hl=de

In order to address users whose data we have received in the context of business or business-like relationships with advertising that is even more tailored to their interests, we use a customer matching function within Google Ads. For this purpose, we electronically transmit one or more files containing aggregated customer data (above all e-mail addresses and telephone numbers) to Google. Google does not obtain access to plain data in this process, but automatically encrypts the information in the customer files during the transmission process by means of a special algorithm. Google may then only use the encrypted information to assign it to existing Google accounts set up by the data subjects. This enables personalised advertising to be delivered across all Google services linked to the respective Google account.

Customer data is only transmitted to Google if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. You can withdraw this consent vis-à-vis us at any time with effect for the future. Further information on Google's data protection measures with regard to the customer matching function can be found here: https://support.google.com/google-ads/answer/6334160?hl=de&ref_topic=10550182
Google's privacy policy can be viewed here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

12.3 Google Ads Conversion Tracking without Cookies

This website uses Google Ads Conversion Tracking exclusively without the use of cookies, which means that the service never sets cookies on your end device.

Instead, the local storage of your browser is used to store an individual ID assigned by Google, which enables an analysis of your use of the website. For this purpose, certain user information, including your IP address, is processed via the ID.

The ID is set when a user clicks on an ad placed by Google. If the user visits certain pages of this website, Google and we can recognise that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across the websites of Google Ads customers. The information obtained in this way is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page provided with a conversion tracking tag.

However, they do not receive any information with which users can be personally identified. In the course of using Google Ads, personal data may also be transferred to the servers of Google LLC in the USA. Details on the processing triggered by Google Ads Conversion Tracking and on Google's handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites

Insofar as the information collected relates to a person, the processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in the statistical evaluation of the success of our advertising campaigns.
Google's privacy policy can be viewed here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

12.4 Google Ads Conversion Tracking

This website uses the online advertising programme "Google Ads" and, within the scope of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). We use the Google Ads service to draw attention to our attractive offers on external websites with the help of advertising media (so-called Google Adwords). In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. In doing so, we pursue the aim of showing you advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of the advertising costs incurred.

Details on the processing triggered by Google Ads Conversion Tracking and on Google's handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites

Please note that certain functions of this website may not be usable, or only to a limited extent, if you have deactivated the use of cookies.
Google's privacy policy can be viewed here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

12.5 Google Marketing Platform

This website uses the online marketing tool Google Marketing Platform of the operator Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("GMP").

GMP uses cookies to serve ads that are relevant to users, to improve campaign performance reports or to prevent a user from seeing the same ads several times. By means of a cookie ID, Google records which ads are served in which browser and can thus prevent them from being displayed several times. In addition, GMP can use cookie IDs to record so-called conversions that relate to ad requests. This is the case, for example, if a user sees a GMP ad and later, using the same browser, visits the advertiser's website and purchases something via this website. According to Google, GMP cookies do not contain any personal information.
Due to the marketing tools used, your browser automatically establishes a direct connection with the Google server.

We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you as follows, to the best of our knowledge: By integrating GMP, Google receives the information that you have accessed the corresponding part of our website or clicked on an ad from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible that the provider obtains and stores your IP address. In the course of using GMP, personal data may also be transferred to the servers of Google LLC in the USA.

The privacy policy of GMP by Google can be found here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

13) Website Functionalities

13.1 Integration of the Instagram feed via Smash Balloon

On our website, we use the services of Smash Balloon LLC, PO Box 126, Long Lake, Minnesota, 55356, USA, to display preview images of our Instagram profile. Cookies are used for this purpose, i.e. small text files that are stored locally in the cache of your internet browser.

When visitors access our website, the widget establishes a connection to servers of Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland ("Instagram"). As a result, Instagram receives certain browser information, including your IP address. In individual cases, a transfer to servers of Meta Platforms Inc. based in the USA is also possible.

All of the processing described above, in particular the setting of cookies for reading information on the end device used, is only carried out if you have given us your express consent to do so pursuant to Art. 6(1)(a) GDPR. You can withdraw your consent at any time with effect for the future by deactivating this service in the "cookie consent tool" provided on the website.

13.2 Facebook plugins

Our website uses plugins of the social network of the following provider: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

These plugins enable direct interaction with content on the social network.

In order to increase the protection of your data when you visit our website, the plugins are initially integrated into the page in deactivated form by means of a so-called "2-click" or "Shariff" solution.

This integration ensures that no connection to the provider's servers is yet established when a page of our website containing such plugins is accessed.

If you are logged in to an existing user profile on the provider's social network, information about interactions carried out via the plugins is also published there and displayed to your contacts.
You can withdraw your consent at any time by deactivating the activated plugin by clicking on it again. However, the withdrawal does not affect data that have already been transmitted to the provider.

Data may also be transferred to: Meta Platforms Inc., USA

We have concluded a data processing agreement with the provider which ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.

13.3 Instagram plugins

Our website uses plugins of the social network of the following provider: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland

These plugins enable direct interaction with content on the social network.

This integration ensures that no connection to the provider's servers is yet established when a page of our website containing such plugins is accessed.

Only when you activate the plugins and thereby give your consent to the data transfer pursuant to Art. 6(1)(a) GDPR does your browser establish a direct connection to the provider's servers. In this process, regardless of whether you are logged in to an existing user profile, information about the end device you are using (including your IP address), your browser and your browsing history is transmitted to the provider to a certain extent and may be further processed there.

If you are logged in to an existing user profile on the provider's social network, information about interactions carried out via the plugins is also published there and displayed to your contacts.
You can withdraw your consent at any time by deactivating the activated plugin by clicking on it again. However, the withdrawal does not affect data that have already been transmitted to the provider.

Data may also be transferred to: Meta Platforms Inc., USA

We have concluded a data processing agreement with the provider which ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.

13.4 Vimeo

This website uses plugins for displaying and playing videos of the following provider: Vimeo.com, Inc., 330 West 34th Street, 10th Floor, New York, NY 10001, USA

When you access a page of our website that contains such a plugin, your browser establishes a direct connection to the provider's servers in order to load the plugin. In this process, certain information, including your IP address, is transmitted to the provider.

If playback of embedded videos is started via the plugin, the provider additionally uses cookies to collect information about user behaviour, to compile playback statistics and to prevent abusive behaviour.

If you are logged in to a user account with the provider during your visit to the website, your data will be assigned directly to your account when you click on a video. If you do not want this assignment to your account, you must log out before pressing the play button.

All of the aforementioned processing, in particular the setting of cookies for reading information on the end device used, only takes place if you have given us your express consent to do so pursuant to Art. 6(1)(a) GDPR. You can withdraw the consent given at any time with effect for the future by deactivating this service via the "cookie consent tool" provided on the website.

13.5 Youtube

This website uses plugins for displaying and playing videos of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transferred to: Google LLC., USA

When you access a page of our website that contains such a plugin, your browser establishes a direct connection to the provider's servers at the latest at the time of video playback in order to load the content. In this process, certain information, including your IP address, is transmitted to the provider.

13.6 ShopVote graphics

In order to display external customer reviews and/or an externally awarded seal of quality, graphic elements of the following provider are integrated into our website: Blickreif GmbH, Schulstraße 46, 80634 München, Germany

When you access a page of our website that contains such graphic elements, your browser establishes a direct connection to the provider's servers in order to load the elements properly. In this process, certain browser information, including your IP address, is transmitted to the provider.

Insofar as personal data are also processed in this context, this is done pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in the optimal marketing of our offering and the appealing design of our website.

13.7 Google Maps

This website uses an online map service of the following provider: Google Maps (API) by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

Google Maps is a web service for displaying interactive maps in order to present geographical information visually. By using this service, our location is shown to you and any journey to us is made easier.

As soon as you access those subpages into which the Google Maps map is integrated, information about your use of our website (such as your IP address) is transmitted to Google servers and stored there; this may also involve a transfer to the servers of Google LLC. in the USA. This takes place regardless of whether Google provides a user account via which you are logged in or whether a user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not want this assignment to your Google profile, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them.

The collection, storage and evaluation are carried out pursuant to Art. 6(1)(f) GDPR on the basis of Google's legitimate interest in displaying personalised advertising, market research and/or the needs-based design of Google websites. You have a right to object to the creation of these user profiles; to exercise it, you must contact Google. If you do not agree to the future transfer of your data to Google in connection with the use of Google Maps, you also have the option of completely deactivating the Google Maps web service by switching off JavaScript in your browser. Google Maps, and thus also the map display on this website, can then no longer be used.

Where legally required, we have obtained your consent to the processing of your data described above pursuant to Art. 6(1)(a) GDPR. You can withdraw the consent given at any time with effect for the future. To exercise your withdrawal, please follow the option for lodging an objection described above.

Further information on Google's privacy provisions can be found here: https://business.safety.google/intl/de/privacy/

13.8 Google Translate

This website uses the translation service "Google Translate" of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google") via an API integration. So that the translation into the national language of your choice is displayed automatically, the browser you are using connects to Google's servers. In this process, certain browser information, including your IP address, is transmitted to Google.

Google may use so-called "cookies", i.e. small text files stored on your end device, to store the language settings. The information generated by the cookie about your use of this website (including the shortened IP address) is generally transmitted to a Google server and stored there.

The processing described above may also involve a transfer to the servers of Google LLC. in the USA.

If cookies are also set when Google Translate is used, the processing described above is only carried out if you have given us your express consent to do so pursuant to Art. 6(1)(a) GDPR. You can withdraw your consent at any time with effect for the future by deactivating this service in the "cookie consent tool" provided on the website.

If no cookies are set, the processing is carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in the optimal marketing of our offering and a far-reaching design of our website.

Further information on Google's privacy provisions can be found here: https://business.safety.google/intl/de/privacy/

13.9 Google Customer Reviews (formerly Google Trusted Stores programme)

We cooperate with Google within the framework of the "Google Customer Reviews" programme. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). This programme gives us the opportunity to obtain customer reviews from users of our website. In this context, after using our services, you will be asked on our website whether you would like to take part in an e-mail survey by Google.

If you give your consent pursuant to Art. 6(1)(a) GDPR, we will transmit your e-mail address to Google. You will receive an e-mail from Google Customer Reviews asking you to rate your purchasing experience on our website. The rating you submit will then be combined with our other ratings and displayed in our Google Customer Reviews logo and in our Merchant Center dashboard. In addition, your rating will be used for Google seller ratings. In connection with the use of Google Customer Reviews, personal data may also be transferred to the servers of Google LLC. in the USA.

You can withdraw your consent at any time by sending a message to the controller responsible for data processing or to Google.

Further information on Google's privacy provisions can be found here: https://business.safety.google/intl/de/privacy/

14) Tools and Miscellaneous

14.1 Billbee

For our accounting, we use the service of the cloud-based accounting software of the following provider: Billbee GmbH, Arolser Str. 10, 34477 Twistetal, Germany

The provider processes our company's incoming and outgoing invoices and, where applicable, also its bank transactions in order to capture invoices automatically, match them to the transactions and, on this basis, prepare the financial accounts in a partially automated process.

Insofar as personal data are also processed in this context, the processing is carried out on the basis of our legitimate interest in the efficient organisation and documentation of our business transactions pursuant to Art. 6(1)(f) GDPR.

14.2 Lexware Office

For our accounting, we use the service of the cloud-based accounting software of the following provider: Haufe-Lexware GmbH & Co. KG, Munzinger Straße 9, 79111 Freiburg, Germany

14.3 Ninox

For our accounting, we use the service of the cloud-based accounting software of the following provider: Ninox Software GmbH, Kastanienallee 32, 10435 Berlin, Germany

14.4 Cookie Consent Tool

This website uses a so-called "cookie consent tool" to obtain valid user consent for cookies and cookie-based applications that require consent. The "cookie consent tool" is displayed to users when they access the page in the form of an interactive user interface on which consent for certain cookies and/or cookie-based applications can be given by ticking the corresponding boxes. Through the use of the tool, all cookies/services requiring consent are loaded only if the respective user gives the corresponding consent by ticking the boxes. This ensures that such cookies are only set on the user's respective end device if consent has been given.

The tool sets technically necessary cookies in order to store your cookie preferences. As a rule, no personal user data are processed in this context.

If, in individual cases, personal data (such as the IP address) are nevertheless processed for the purpose of storing, assigning or logging cookie settings, this is done pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies and thus in a legally compliant design of our website.

A further legal basis for the processing is Art. 6(1)(c) GDPR. As the controller, we are subject to the legal obligation to make the use of technically non-necessary cookies dependent on the respective user's consent.

Where necessary, we have concluded a data processing agreement with the provider which ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.

Further information on the operator and the setting options of the cookie consent tool can be found directly in the corresponding user interface on our website.

15) Rights of the Data Subject

15.1 Applicable data protection law grants you the following data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data; for the respective conditions for exercising these rights, reference is made to the legal basis cited:

Right of access pursuant to Art. 15 GDPR;
Right to rectification pursuant to Art. 16 GDPR;
Right to erasure pursuant to Art. 17 GDPR;
Right to restriction of processing pursuant to Art. 18 GDPR;
Right to notification pursuant to Art. 19 GDPR;
Right to data portability pursuant to Art. 20 GDPR;
Right to withdraw consent given pursuant to Art. 7(3) GDPR;
Right to lodge a complaint pursuant to Art. 77 GDPR.

15.2 RIGHT TO OBJECT

IF, IN THE CONTEXT OF A BALANCING OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS.

IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. YOU CAN EXERCISE YOUR OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

16) Duration of Storage of Personal Data

The duration of storage of personal data is determined by the respective legal basis, the purpose of processing and – where applicable – additionally by the respective statutory retention period (e.g. retention periods under commercial and tax law).

Where personal data are processed on the basis of express consent pursuant to Art. 6(1)(a) GDPR, the data concerned are stored until you withdraw your consent.

Where statutory retention periods exist for data processed in the context of legal or quasi-legal obligations on the basis of Art. 6(1)(b) GDPR, these data are routinely deleted after the retention periods have expired, provided they are no longer required for the performance or initiation of a contract and/or we no longer have a legitimate interest in continuing to store them.

Where personal data are processed on the basis of Art. 6(1)(f) GDPR, these data are stored until you exercise your right to object pursuant to Art. 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

Where personal data are processed for direct marketing purposes on the basis of Art. 6(1)(f) GDPR, these data are stored until you exercise your right to object pursuant to Art. 21(2) GDPR.

Unless otherwise stated in the other information in this policy regarding specific processing situations, stored personal data will otherwise be deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.

Last updated: 30.09.2026, 03:57:33